We’re continuously working to make Redress Scotland as accessible and usable as possible for all abilities and disabilities. This includes older audiences and those with visual, hearing, cognitive or motor impairments.

We try to make our site easy to use with assistive technologies by using:

  • easier-to-read colours
  • larger fonts
  • plain English
  • keyboard-only navigation


If you cannot access any part of this site or want to report an accessibility problem, please contact us at

Enforcement procedure

The Equality and Human Rights Commission enforces the accessibility regulations (the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).

If you’re not happy with how we respond to your feedback, contact the Equality Advisory and Support Service. They are an independent advice service. They will advise you on what to do next.

Compliance statement

The Health Literacy Place commits to making its websites accessible in line with the accessibility regulations. This accessibility statement applies to It was prepared on 1 September 2021 and will be reviewed regularly.

This website partially complies with the Web Content Accessibility Guidelines version 2.1 (WCAG) A and AA success criteria, with the below exceptions.

An external accessibility audit was carried out on this website in March 2019.

Non-accessible content

PDFs and other documents

Some document formats on Redress Scotland such as PDF, MS Word and Excel may not be fully accessible. Where possible, we make documents accessible and/or provide a suitable alternative.

Preparation of this accessibility statement

This statement was prepared on 29 November 2021.