Redress Scotland

Survivor Privacy Policy

This privacy policy tells you what to expect when Redress Scotland collects your personal information.

Why we collect personal data

We gather this information in order to:

  • improve the site by monitoring how you use it
  • respond to any feedback you send us if you’ve asked us to
  • send out email alerts to those who have requested them
  • record and/or publish your response to a survey or consultation
  • publish your comment on a blog or discussion site

The personal data you send us can be viewed by authorised people in Redress Scotland, supplier organisations, agencies, and public bodies.

Your rights

You have a right of access to any personal data we hold about you, by making a Subject Access Request (SAR).

In addition, if you believe that the data we hold is inaccurate or incomplete you can ask us to update our records. If you are unhappy with the way in which we process your personal data you can request that we stop or restrict the processing we complete using your personal data or ask us to delete the personal data we hold about you.

Find out more about your rights on the Information Commissioner’s site.

In some circumstances we may not be able to comply with your request. This is because some of these rights are conditional and can only be applied in certain circumstances and/or where there is no compelling reason to continue to process your personal data.

Contact

Data Protection Officer
Victoria Quay
Commercial Street
Edinburgh
EH6 6QQ

Email: DataProtectionOfficer@gov.scot

Complaints

If you feel we have been unable, or unwilling, to resolve your information rights concern, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). The ICO are the supervisory authority responsible for data protection in the UK.

For further information, including independent data protection advice and information in relation to your rights, you can contact the Information Commissioner at:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 08456 30 60 60
Website: www.ico.org.uk

You can also report any concerns here: https://ico.org.uk/concerns/handling/