Scotland’s Redress Scheme will only ever contact you by telephone, email or letter. They do not use WhatsApp. They’ll never ask for your bank details over the phone, by text message or by email.
If you are looking for more information regarding your application, please email enquiries@redress.scot
If you have any feedback for Redress Scotland, please email hello@redress.scot
For all media enquiries, please email communications@redress.scot or Scott MacArthur, Communications Lead, scott.macarthur@redress.scot
For freedom of information and subject access requests, and all data-related enquiries, please email information@redress.scot.
If you wish to complain about any aspect of Redress Scotland’s service, you can email complaints@redress.scot
Or please write to:
Redress Scotland
PO Box 27177
Glasgow G2 9NL
Redress Support service
Support is available to all applicants, at any stage of the process, through the Redress Support service. You can access this support even if you haven’t applied yet.
The Redress Support service provide non-specialist emotional support sessions, support to access records and practical support such as helping you find scribing services if you need them.
To get support, contact a case worker who’ll send a referral to the Redress Support service.
